Productivity Tools – Tekpointe365 Advantage
Tekpointe365 objective is to help you move from a technology and task-based model to a more emphasized focus on the user and customer experience, so you can truly see return on your CRM investment.
User Experience = CRM Success
Our unique subscription offering is developed to help you and your team have the best CRM experience possible. Let us help you set up and assess your progress against your adoption goals. This ongoing and measurable program includes:
- Integrated Productivity Portal
- Adoption Essentials Apps & Dashboards
- Strategic Quarterly Consulting
- Social Collaboration
- Contextual Training
- On Demand Training
All of the above can be accessed directly from your personal Dynamics CRM application on any device. In addition, we will also provide subscribers quarterly strategic adoption consulting. Program Details
- With the click of the mouse you and your team will have access to these online adoption resources:
- Adoption Apps and Add-On Solutions: Access to Adoption Apps such as CRM Rewards, Proximity Search and many more. Apps designed with your users in mind. Built to drive productivity and user experience.
- Goals & Adoption Acceleration Labs: Strategic quarterly adoption labs built around your solution goals with your CRM Success Manager.
- Collaborate: TekPointe 365 monitored social collaboration set up specifically for your organization – to crowd source answers among your power users and your partner,
- TekPointe 365 Tutor: Contextual training with TekPointe 365 Tutor enables end-user adoption and proficient use of your key software systems with the easiest, most cost-effective electronic performance support platform for any application.
- OnDemand Training: A library of recorded online training on topics to help you better understand and use your CRM system.
- Technical Support: Create technical cases and get help when you need it from TekPointe 365’s award winning customer experience team.
Offshore Capabilities
